Frisco West WCIDDC - Water in Your Community

What is the source of my water?

Frisco Ranch & The Preserve Water Source – Pumps draw water from two ground water wells located in Frisco Ranch. These pumps are roughly 1,000 feet down drawing water from the http://www.twdb.texas.gov/groundwater/aquifer/majors/trinity.aspTrinity Aquifer.

Frisco Hills Water Source – The water is purchased wholesale from the Town of Little Elm. The Town of Little Elm purchases water from North Texas Municipal Water District. The water is drawn from surface water sources including Lake Lavon, Texoma and Cooper.

For more information on your water, please visit the /water#annual-water-quality-reportsAnnual Water Quality Reportshttps://fwgov.org/annual-water-quality-report/ section of the water utilities page to view the most recent Consumer Confidence Report (CCR) for your neighborhood.

Water in Your Community

What is the source of my water?

Water Leaks

Water Use Restrictions

Water Quality and Service

How do I report a leak in the Districts water system?

How do I know if I have a leak?

Why does the District maintain water use restrictions during periods of frequent and/or heavy rainfall?

What water restrictions do I follow if I live in Frisco Hills when the neighborhood water source is surface water from the Town of Little Elm?

How can I report a suspected water violation?

What do I do if I received a water use citation/violation?

What do I do if I have received a water use citation/violation for irrigating new landscaping and/or sod?

What is a backflow device and why do I need one?

I am making a plumbing repair. Am I allowed to use the curb stop valve in the water meter box to turn off my water?

Do I need to buy a water softener? What is the hardness of the District’s drinking water?