Make a Utility Payment for Frisco Ranch, The Preserve and Frisco Hills

At the latest, bills will be recieved by the 5th and are due the 20th of each month. All residents are encouraged to sign up for paperless billing, you can set up your account at www.paymyinframarkbill.com.

It is the responsibility of the account holder to ensure that bills are paid on time. Late fees will be assessed after the 20th, followed by delinquency letters. Failure to pay can and will result in the water being turned off.

Questions about billing and service should go through Inframark. 

Accepted Forms of Payment:

We accept money orders, personal and cashiers check for utility payments. Debit and credit card payments can be made via the new online bill pay Resident Portal (a processing fee applies). Cash is not accepted.

Please make checks payable to Frisco West WCID.

Payment Options Coming Soon:

By Phone: 1-800-579-4500 Option 1 with credit card or check

Online: www.paymyinframarkbill.com with credit card or check

By QR Code on bill: with credit card or check

Drop Box or Office: 1230 Brendan Dr.

Drop box open 24/7, Office open Monday-Friday 9am – 4pm

Automatic bank draft or recurring credit card

*Credit card convenience fee is 3% of transaction.

**E-check convenience fee is $1.00 per transaction.

 Important notice: Payments made online or by phone can take 24-48 hours to post to your account and WILL NOT prevent penalties or disconnection of services.

Inframark is excited to partnership with Frisco West WCIDDC. Please let us know if you have any questions at MudCustomerService@Inframark.com or 281-579-4500.

To Send Payments by Mail:
Frisco West WCIDDC
P.O. Box
684000, Houston, TX 77268-4000

Payment Locations
Office:
1230 Brendan Dr., Little Elm, Texas 75068 (9am-4pm)
Drop Box: 
1230 Brendan Dr., Little Elm, TX 75086

Setting up an Online Bill Pay Account:

We are currently in the process of setting up online bill pay with Inframark. More information coming soon.

Online Bill Pay is a convenience fee (“Bill Servicing Fee”) based service. The convenience fee is collected by a third party payment processor and that fee is used to pay the credit card processing fees and the cost of operating the payment web site. Frisco West Water Control and Improvement District of Denton County does not collect any of the Bill Serving Fee. You will be notified of the Bill Servicing Fee charge once you have entered in the amount you wish to pay and before you checkout. Frisco West Water Control and Improvement District of Denton County does not collect or retain any personal financial information with this website as that process is entirely handled by a tokenization process through its secure payment processing portal.

Office Location

1230 Brendan Dr.

Little Elm, TX 75068

Get Directions

Hours

Monday - Friday 9:00am - 4:00pm

For district emails and emergency text alerts sign up here.

Contact Us

main@fwgov.org 

Water Office Phone: (281) 579-4500

Water Emergencies: (281) 398-8211

District Contact: (972) 469-2031

Emergencies: 911

Non Emergency #: (214) 975-0460

 

Stay Connected

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

Frisco Hills Residents: CWD is currently running behind schedule with recycling.
If your recycling was not recovered yesterday 7/27, please leave your bin out to be serviced.
... See MoreSee Less

Frisco West Special Board Meeting
Full details can be found on our website at
https://friscowest.org/frisco-west-special-board-meeting-thursday-july-29-2021-at-630p

The board of Directors for Frisco West Water Control and Improvement District of Denton County will be holding a board meeting Tuesday, July 20, 2021 at 6:30 at the Municipal Center (1230 Brendan Dr., Little Elm, TX 75068).



If you would like to make a public comment at the meeting, please complete the Public Comment Card and submit it prior to the meeting. Please email completed comment cards to abieber@winstead.com with subject line “Public Comment Frisco West.”

friscowest.org/wp-content/uploads/2020/04/FWWCID-Public-Comment-Card-4850-2984-8461-1.pdf
... See MoreSee Less

The board of Directors for Frisco West Water Control and Improvement District of Denton County will be holding a board meeting Tuesday, July 20, 2021 at 6:30 at the Municipal Center (1230 Brendan Dr., Little Elm, TX 75068).

 

If you would like to make a public comment at the meeting, please complete the Public Comment Card and submit it prior to the meeting. Please email completed comment cards to abieber@winstead.com with subject line “Public Comment Frisco West.”

https://friscowest.org/wp-content/uploads/2020/04/FWWCID-Public-Comment-Card-4850-2984-8461-1.pdf

Frisco Hills Residents: CWD is currently running behind schedule with recycling.
If your recycling was not recovered today, please leave your bin out tomorrow morning to be serviced.
... See MoreSee Less

Comment on Facebook

It's coming up on 6:30 Wednesday evening and CWD has still not picked up my recycle bin.

They didn't come today either. What now?

Load more