Moving In

Start services for water, sewer, trash and other utilities
Frisco West WCIDDC is proud to provide water, sewer and trash services to its residents in Frisco Ranch, The Preserve and Frisco Hills. 

To Start Service (water, sewer & trash), the following items must be returned: 

  • First two pages of the Residential Service Application 
  • Copy of a valid photo ID (i.e. driver’s license) 
  • $210.00 Deposit made payable to Frisco West WCIDDC via money order, personal check or cashier’s check. 
  • Proof of Residency: Copy of closing document/rental agreement.
  • Optional: Bank Draft (ACH) Form along with a voided check. This form may be turned in upon start of services or you may sign up for this optional form of payment at a later date. You can also sign up for this online when you receive your account number at www.paymyinframarkbill.com.
  • Landlords MUST fill out the Alternate Billing Agreement for Rental Accounts. This cannot be filled out by renters. 

* Please Note: Initial Deposit to start services cannot be drafted via ACH or be paid via debit/credit card. 

** You MUST turn in the Application and Deposit in order to receive your trash/recycle bins for new construction.

 

Please return all of the above items to our office, drop box or by mail: 

  • Office: 1230 Brendan Dr., Little Elm, Texas 75068 (Open 9am-4pm, Monday-Friday).                                                       
  • *The office is closed for one hour at lunch.
  • Drop Box: Located at 1230 Brendan Dr., Little Elm, Texas 75068 (to the left of the main doors) 
  • By Mail: Frisco West WCIDDC, P.O. Box 684000 Houston, TX 77268-4000

Office/Drop Box Location  Get Directions

The drop box location is located at the Municipal Center to the left of the front doors. You can drop off checks in the drop box at any time. 

You can also start service online by visiting Start Service – Inframark | Inframark

If you have purchased a NEW home from a builder, Frisco West WCIDDC will deliver trash and recycling bins to your home once all documents and the deposit have been received to start services. 

Please let us know if you have any questions. The last page of the Residential Service Application is yours to keep. 

Visit the Water Restrictions page for information on water restrictions for your neighborhood or click one of the buttons below: 

For questions regarding new utility services, please use the form below or visit us here: 

Office Location

1230 Brendan Dr.

Little Elm, TX 75068

Get Directions

Hours

Monday - Friday 9:00am - 4:00pm

For district emails and emergency text alerts sign up here.

Contact Us

main@fwgov.org 

Water Office Phone: (281) 579-4500

Water Emergencies: (281) 398-8211

District Contact: (972) 469-2031

Emergencies: 911

Non Emergency #: (214) 975-0460

 

Stay Connected

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Frisco Hills Residents: CWD is currently running behind schedule with recycling.
If your recycling was not recovered yesterday 7/27, please leave your bin out to be serviced.
... See MoreSee Less

Frisco West Special Board Meeting
Full details can be found on our website at
https://friscowest.org/frisco-west-special-board-meeting-thursday-july-29-2021-at-630p

The board of Directors for Frisco West Water Control and Improvement District of Denton County will be holding a board meeting Tuesday, July 20, 2021 at 6:30 at the Municipal Center (1230 Brendan Dr., Little Elm, TX 75068).



If you would like to make a public comment at the meeting, please complete the Public Comment Card and submit it prior to the meeting. Please email completed comment cards to abieber@winstead.com with subject line “Public Comment Frisco West.”

friscowest.org/wp-content/uploads/2020/04/FWWCID-Public-Comment-Card-4850-2984-8461-1.pdf
... See MoreSee Less

The board of Directors for Frisco West Water Control and Improvement District of Denton County will be holding a board meeting Tuesday, July 20, 2021 at 6:30 at the Municipal Center (1230 Brendan Dr., Little Elm, TX 75068).

 

If you would like to make a public comment at the meeting, please complete the Public Comment Card and submit it prior to the meeting. Please email completed comment cards to abieber@winstead.com with subject line “Public Comment Frisco West.”

https://friscowest.org/wp-content/uploads/2020/04/FWWCID-Public-Comment-Card-4850-2984-8461-1.pdf

Frisco Hills Residents: CWD is currently running behind schedule with recycling.
If your recycling was not recovered today, please leave your bin out tomorrow morning to be serviced.
... See MoreSee Less

Comment on Facebook

It's coming up on 6:30 Wednesday evening and CWD has still not picked up my recycle bin.

They didn't come today either. What now?

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