Rates & Fees

Monthly Residential Service Rates

  1.  Water Base Rate – $22.50
    •  1 – 5,000 gallons – $3.50 per thousand gallons
    • 5,001 – 10,000 gallons – $4.50 per thousand gallons
    • 10,001 gallons and above – $5.50 per thousand gallons
    • *Usage is rounded to the lowest 1,000. If you use 5,780 gallons, your usage will reflect on your bill as 5.0 with the excess of 780 gallons rolling to the next months bill. 
  2. Sewer Base Rate – $42.50 
    • 1 – 4,000 gallons included in base rate
    • 4,001 – 15,000 gallons – $3.25 per thousand gallons
    • 15,0001 gallons and above – monthly flat rate of $81.00
    • *Sewer rate is based on water usage, and does not become a flat fee until 15,001 gallons of water is used.
  3. Trash & Recycling – $18.23
  4. TCEQ Water Tax – 0.05% of total billed water charge
  5. TCEQ Sewer Tax – 0.05% of total billed sewer charge

6. Police/Fire (Safety Fee) -$10.00/month

The base monthly utility bill begins at $93.23 – this is before TCEQ (Texas Commission of Environmental Quality) taxes and water usage charges are applied.

Note: Sewer rates are based on water consumption.

Other Fees, Rates & Fines

  1. Additional trash or recycling cart – $10.79 per month per additional cart billed on monthly utility bill. 
  2. Bin Delivery Fee – If you lose, misplace, or damage your bin and require a new bin to be delivered there will be a $15.00 delivery fee. No charges will be assessed to new builds/new residents with damaged/missing bins. *We can NOT replace bins for being dirty. Residents are responsible for maintaining and cleaning their bins.
  3. Late Charge – A charge of 15% is assessed to the utility account on the remaining balance due if not paid by the 20th of the month. Late charges are assessed on the 21st of the month.
  4. Late Notice Charge – A charge of $15.00 shall be added to a Customer’s bill for each notice of delinquency sent to a Customer.
  5. Non-Payment and Disconnect Fee – If the delinquent account balance has not been paid in full by 5PM on the day prior to the proposed disconnection date stated on the mailed late notice, a $60 non-payment and disconnect fee will be automatically be applied to the account. If past due balance and non-payment fee is unpaid by the morning of the proposed termination date, services will be disrupted. This $60 fee can also be applied to a Customer’s account following:
    • Failure to submit all documents to start utility services,
    • Failure to pay past due balance by the date and time listed on mailed Past Due notices,
    • Subsequent violations of Water Restrictions currently in effect within the District,
  6. Reconnect Fee – A fee of $45.00 will be assessed to an account for reconnection of services during normal business hours (7:30 am – 5:00 pm) that has been disconnected for the above.
    • After Hours Reconnect Fee (5:00 pm- 7:30 am) – $200.00
  7. Tamper Fee – $75.00
  8. Water Violation Fine – $75.00
  9. Fire/Safety Fee: This helps to cover the cost of fire and police services that are contracted. The actual cost per home is $40/month. The district subsidizes this cost by covering $30 and with residents covering $10 to help offset the cost.  

Office Location

1230 Brendan Dr.

Little Elm, TX 75068

Get Directions

Hours

Monday - Friday 9:00am - 4:00pm

For district emails and emergency text alerts sign up here.

Contact Us

main@fwgov.org 

Water Office Phone: (281) 579-4500

Water Emergencies: (281) 398-8211

District Contact: (972) 469-2031

Emergencies: 911

Non Emergency #: (214) 975-0460

 

Stay Connected

Comments Box SVG iconsUsed for the like, share, comment, and reaction icons

Frisco Hills Residents: CWD is currently running behind schedule with recycling.
If your recycling was not recovered yesterday 7/27, please leave your bin out to be serviced.
... See MoreSee Less

Frisco West Special Board Meeting
Full details can be found on our website at
https://friscowest.org/frisco-west-special-board-meeting-thursday-july-29-2021-at-630p

The board of Directors for Frisco West Water Control and Improvement District of Denton County will be holding a board meeting Tuesday, July 20, 2021 at 6:30 at the Municipal Center (1230 Brendan Dr., Little Elm, TX 75068).



If you would like to make a public comment at the meeting, please complete the Public Comment Card and submit it prior to the meeting. Please email completed comment cards to abieber@winstead.com with subject line “Public Comment Frisco West.”

friscowest.org/wp-content/uploads/2020/04/FWWCID-Public-Comment-Card-4850-2984-8461-1.pdf
... See MoreSee Less

The board of Directors for Frisco West Water Control and Improvement District of Denton County will be holding a board meeting Tuesday, July 20, 2021 at 6:30 at the Municipal Center (1230 Brendan Dr., Little Elm, TX 75068).

 

If you would like to make a public comment at the meeting, please complete the Public Comment Card and submit it prior to the meeting. Please email completed comment cards to abieber@winstead.com with subject line “Public Comment Frisco West.”

https://friscowest.org/wp-content/uploads/2020/04/FWWCID-Public-Comment-Card-4850-2984-8461-1.pdf

Frisco Hills Residents: CWD is currently running behind schedule with recycling.
If your recycling was not recovered today, please leave your bin out tomorrow morning to be serviced.
... See MoreSee Less

Comment on Facebook

It's coming up on 6:30 Wednesday evening and CWD has still not picked up my recycle bin.

They didn't come today either. What now?

Load more