Moving Out
To cancel water, sewer, safety, and trash services please reach out to Inframark at MUDCustomerService@inframark.com or by calling (281) 579-4500. Frisco West WCIDDC cannot disconnect services on weekends or holidays. We must be notified at least one business day in advance to schedule disconnection of services.
When will I receive my final bill?
Your final bill will be posted with the next billing cycle. Bills are posted by the 5th of each month.
When will I receive the refund for my water deposit?
The $210.00 water security deposit will be applied to your utility account when the account is closed. This amount will be applied to the final bill and any past due balance. If there is a balance left over on the account, allow 6-8 weeks to receive a check via mail to the forwarding address.
What do I do with my trash and recycling bins?
Please leave the trash and recycling bins with the home upon move-out. We recommend cleaning the bins out with bleach and water, and storing the bins in the garage for the new residents.
Do I need to contact CWD Community Waste Disposal about canceling my trash and recycling services?
There is no need to contact CWD. Residents only need to contact Inframark to cancel water, sewer, trash and safety. Bins must be left with the property.
To cancel utility services, email MUDCustomerservice@inframark.com
Office Location
Hours
Monday - Friday 9:00am - 4:00pm
Contact Us
Frisco West Water Office (9am-4pm): (281) 867-5415
Main Water Customer Service: (281) 579-4500
Water Emergencies: (281) 398-8211
District Contact: (469) 469-5133
Emergencies: 911
Non Emergency #: (214) 975-0460
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